Extra help whenever you need it

ARC is proud to work as an extension of its customers’ IT resources, providing a wide range of outsourced services available on an ad-hoc, as-needed, project-specific or ongoing basis.

We will be pleased to discuss the skills you wish to retain in-house, outsource to us, or a third-party, then provide a tailored service, shaped to meet your business objectives.

For your peace of mind and a hassle-free route to system enhancement, our core ERP support services include:

Additionally, we can help ensure seamless business continuity with outsourced:

  • Fixed term maternity/sabbatical cover
  • Legacy system support to free your staff for new system implementation
  • On-site presence – full/part-time
  • On-call support, up to 24/7
  • Professional web-based call logging system
  • DR planning and testing

ARC’s managed services services are available for:

  • Triton 1.x
  • Triton 2.x
  • Triton 3.x
  • BaanIV
  • Baan5
  • Baan5.2
  • Infor LN