Extra help whenever you need it
ARC is proud to work as an extension of its customers’ IT resources, providing a wide range of outsourced services available on an ad-hoc, as-needed, project-specific or ongoing basis.
We will be pleased to discuss the skills you wish to retain in-house, outsource to us, or a third-party, then provide a tailored service, shaped to meet your business objectives.
For your peace of mind and a hassle-free route to system enhancement, our core ERP support services include:
Additionally, we can help ensure seamless business continuity with outsourced:
- Fixed term maternity/sabbatical cover
- Legacy system support to free your staff for new system implementation
- On-site presence – full/part-time
- On-call support, up to 24/7
- Professional web-based call logging system
- DR planning and testing
ARC’s managed services services are available for:
- Triton 1.x
- Triton 2.x
- Triton 3.x
- Infor LN